F.A.Q.

Deposit will be refunded to your account or credit card in the same manner as the deposit type you gave 4 weeks after the return of the vehicle.

To rent a car, you must be at least 21 years old and have a Group B driver's license for at least 1 year. If our customer is at least 19 years old and has had a Group B driver's license for at least 1 year, the young driver with a Group B driver's license can be a driver. package and rent it.

AdBlue is a diesel exhaust fluid used to minimize harmful gases emitted from diesel vehicles. Our reservations are created based on vehicle groups. Therefore, in addition to the brand, model, color and fuel type guarantee; we cannot guarantee whether your vehicle has additional AdBlue. You will be informed whether your vehicle has AdBlue when you pick up your vehicle.

There is no permission to go abroad with the rented vehicle.

Unfortunately, you cannot rent with someone else's credit card. The credit card holder must come to the office with you and be included in the rental as an additional driver. Our customer is the person making the payment, our customer must come to the office with his/her personal credit card and sign the necessary documents. The credit card holder is the one who opens the agreement on his behalf, but the person on whose behalf the agreement will be opened must also have a driver's license.

It is a service that allows another driver to use your rented vehicle.

Our fleet includes vehicles in segments that appeal to every period of the seson.

The nearest law enforcement and then our call center should be informed and a police or gendarmerie report should be filed.

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